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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Regina Lustre

December 19, 2025

5  out of  5
rating by Regina Lustre
"Stephanie Kim was so patient and helpful throughout the whole process. Myself and my partner are starting a new business, and as new business owners, she helped guide us towards what we need despite our lack of knowledge. We're super happy to have worked with her and look forward to continuing this service with them!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Stephanie was able to guide you and your partner through the process of starting your new business. It's our goal to provide support and knowledge to our clients, and it's fantastic to know you found that in your experience with us. We look forward to continuing to work with you and supporting your business journey!"
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bgsxwind

December 18, 2025

5  out of  5
rating by bgsxwind
"Kate was extremely patient and thorough in helping me review my homeowner’s insurance options. She took the time to explain each item in detail, made sure I fully understood the coverage, and suggested practical ways to save money without sacrificing protection. Kate was very careful in verifying that all information was accurate and tailored to my needs. I truly appreciated her professionalism, knowledge, and attention to detail. Thanks ."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Kate provided you with such thorough and personalized service. Her dedication to ensuring you understood your options and find the best protection at a great value is truly valued. We appreciate your recognition of her professionalism and attention to detail. Your satisfaction is our top priority, and we look forward to serving you again!"
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Celia

December 17, 2025

5  out of  5
rating by Celia
"Do not hesitate to work with them! They know what they are doing and they also expedite the service if it is needed. I appreciate Amy and her team's service as I talked to them for my condo insurance policy as well as auto. Just ask them if you have any questions and they will answer you right away. StateFarm also has very competitive rate. If you are looking for a cost effective insurance from an agent with the full of professionalism, I highly recommend Amy's team."
We responded:
"Hi Celia, Thank you so much for your kind words and thoughtful review! We truly appreciate your trust in our team for both your condo and auto insurance needs. It means a lot to hear that our responsiveness, professionalism, and efficiency made a positive difference for you. My team and I are always here to answer questions and provide support whenever you need it. Thank you again for choosing our State Farm agency—we truly value your recommendation. - Amy"
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Minkyung Park

December 15, 2025

5  out of  5
rating by Minkyung Park
"Kate helped me with my insurance, and she immediately understood what I needed, which made the whole process smooth and fast! 너무 친절하셨고, 빠르게 대화를 이해해주셔서 진행하기 편했어요!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Kate provided you with excellent service and made the process so smooth. Your satisfaction is our top priority, and we appreciate your kind words about her helpfulness. We look forward to assisting you again in the future!"
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Robert Kim

December 11, 2025

5  out of  5
rating by Robert Kim
"Excellent service! Highly recommend!"
We responded:
"Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our service. Your recommendation means a lot to us, and please feel free to reach out. We are here to help. - Amy"
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채현탁

December 10, 2025

5  out of  5
rating by 채현탁
"I signed up for auto insurance and home fire insurance through Amy Seong. During the enrollment process, I felt a much higher level of professionalism compared to my previous insurance provider, and I was even more impressed by her ability to maintain and manage the contract throughout the policy period. Because of this, I have been continuously recommending her to my colleagues. If you are considering an insurance provider, I strongly suggest reaching out to Amy Seong right away."
We responded:
"채현탁님, Thank you so much for your thoughtful review! I’m truly grateful for your trust and so glad to hear that you felt well supported throughout both your auto and home insurance process. Knowing that our professionalism and ongoing service made a difference means a lot to me and my team. Your personal recommendation is the greatest compliment — thank you for sharing your experience with others. Please feel free to reach out anytime; we’re always here to help! - Amy"
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Bo Kyung Chun

November 28, 2025

5  out of  5
rating by Bo Kyung Chun
"My experience with Agent Amy Sung was exceptional! The staffs were very professional and friemdly."
We responded:
"Hi Bo Kyung, Thank you so much for your kind words! It means a lot to me and my team. We’re so glad to hear you had a great experience and that our staff was able to take good care of you. We’re always here to provide friendly, professional support whenever you need us. Thank you again for trusting our agency! - Amy"
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kenneth shim

November 24, 2025

5  out of  5
rating by kenneth shim
"Amy is so kind and professionally superb. She lowered my auto premium almost a half and my Homeowner’s insurance also decreased. I am very happy and want to recommend to my friends and relatives."
We responded:
"Thank you so much for your wonderful review!
I’m truly grateful for your kind words. It makes me so happy to hear that we were able to help lower both your auto and homeowners premiums — saving money and making sure you’re properly protected is always our goal. Our team works hard to provide caring, thorough service, and I’m glad you felt that throughout the process. If your friends or family ever need help with their insurance, it would be my honor to take great care of them as well. Please don’t hesitate to reach out anytime — we’re always here for you! - Amy"
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Yoojin Kim

November 20, 2025

5  out of  5
rating by Yoojin Kim
"I recently had a life insurance consultation with Amy, and I’m so glad I did. As a parent, life insurance is really important to me because it’s for my kids, and Amy helped me understand everything in a much easier and clearer way. She patiently explained my options, answered all my questions, and guided me toward the best product for my family. I truly appreciate her professionalism and kindness. I highly recommend Amy to anyone looking for trustworthy and knowledgeable support when choosing life insurance."
We responded:
"Thank you so much for your kind words! I’m truly glad I could help make the life insurance process clearer and easier for you. As a parent myself, I understand how important it is to find the right coverage for your family, and it was a pleasure guiding you through your options. Please don’t hesitate to reach out if you have any more questions or need further assistance. I appreciate your trust and recommendation! Amy"
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Yong H. Auh

November 13, 2025

5  out of  5
rating by Yong H. Auh
"Courteous, pleasant, professional services."
We responded:
"Thank you for your positive feedback, Yong! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again in the future!"
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Dean Cleaners

October 28, 2025

5  out of  5
rating by Dean Cleaners
"Friendly & personal care like a family complete service care!!!"
We responded:
"Thank you for your 5-star review! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team. We look forward to serving you again soon!"
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cy Son

October 20, 2025

5  out of  5
rating by cy Son
"Amy Seong and her team are friendly, helpful, and easy to work with. They explained everything clearly, answered all my questions, and really understood my situation. I highly recommend them if you’re planning to switch to State Farm."
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Amy Seong and her team provided you with excellent service and clear communication. Your recommendation means a lot to us, and we’re here to help if you need anything else in the future."
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M P

October 10, 2025

1  out of  5
rating by M P
"Terrible service. Very slow. Not responsible."
We responded:
"We sincerely apologize for your experience and appreciate your feedback. We strive to provide prompt and attentive service, and it's clear we fell short in your case. Your concerns will be addressed with our team to improve our performance. Thank you for bringing this to our attention."
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Minjung Shin

September 22, 2025

5  out of  5
rating by Minjung Shin
"친절하고 전문적인 상담으로 고객맞춤 서비스 해주셔서 넘 감사합니다! 👍"
We responded:
"정성스런 후기 남겨주셔서 감사드립니다. 앞으로 더 좋은 서비스와 전문성으로 모시겠습니다. 도움이 필요하실땐 언제든 알려주세요! We are here to help! - Amy"
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Lia Seo

September 12, 2025

5  out of  5
rating by Lia Seo
"I was a first time car buyer who didn’t know how to navigate insurance. Amy made it so easy to discuss different options, and actually explained what the different categories meant. Would highly recommend!"
We responded:
"Thank you for sharing your positive experience, Lia! We're thrilled to hear that Amy was able to guide you through the insurance process and make it easier to understand. Your recommendation means a lot to us. If you need further assistance in the future, feel free to reach out! Enjoy your new car!"
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Glory Castillo

September 6, 2025

5  out of  5
rating by Glory Castillo
"I had a wonderful experience working with Kate. She helped me throughout the entire process of finding the best car insurance policy for my situation. She was patient, supportive, and always available to answer my questions. Kate took the time to show me all my options and explained everything clearly, including the documentation and information I needed. I truly appreciate her dedication and professionalism, and I would highly recommend her to anyone looking for guidance with their insurance."
We responded:
"Thank you for your kind words about your experience with Kate. We are thrilled to hear that she provided you with the support and guidance you needed in finding the right car insurance policy. Your appreciation for her professionalism and dedication means a lot to us. We always strive to offer the best service possible and are glad to know we achieved that during your experience. Thank you for recommending us!"
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Dawn Buldo Realtor

September 5, 2025

5  out of  5
rating by Dawn Buldo Realtor
"Switched from a competitor homeowner insurance carrier to State Farm and saved so much money. Kate has been a great resource ~ explaining everything, very knowledgeable of the product, and so pleasant to talk with. Thank you so much! I confidently recommend working with them for any insurance needs you may have."
We responded:
"Thank you for your wonderful review, Dawn! We're thrilled to hear that you made the switch to State Farm and found great savings. It's fantastic to know that Kate was able to assist you with her knowledge and support. We appreciate your recommendation and look forward to serving you in the future."
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Jason Choi

September 2, 2025

5  out of  5
rating by Jason Choi
"Excellent experience! The staff were friendly, quick to respond, and offered a very fair price without any hidden charges. Compared to other companies, their rates were lower, and I appreciated that they proactively found discounts and applied them for me. Highly recommended!"
We responded:
"Hi Jason, Thank you so much for your kind words and positive feedback! I’m thrilled to hear that you had an excellent experience with our team at Amy Seong State Farm. Providing friendly, responsive service and fair pricing is very important to us, and I’m glad we could help you find the best rates and discounts available. Your recommendation means a lot, and we look forward to continuing to serve you in the future! If you ever have any questions or need assistance, please don’t hesitate to reach out. We are here to help! - Amy"
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Jessica Bechtold

August 29, 2025

5  out of  5
rating by Jessica Bechtold
"Stephanie at State Farm is very helpful and attentive. She takes the time to answer all my questions and makes everything easy to understand. Highly recommend working with her!"
We responded:
"Thank you so much for your kind words, Jessica! We're thrilled to hear that Stephanie provided you with such attentive service and made the process easy for you. Your recommendation means a lot to us. If you need anything else, feel free to reach out."
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shin yoon jung

August 21, 2025

5  out of  5
rating by shin yoon jung
"I recently switched my insurance from another company to this one because I trust this insurance company and needed comprehensive consulting and management for my insurance needs. The greatest help came from agent Amy, whose assistance and care saved me both time and money while making the insurance enrollment process much more convenient and easier. I received excellent benefits and support throughout every step of the process. I highly recommend this company and their services."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you found our services valuable and that Amy provided you with exceptional support during your insurance enrollment. Your recommendation means a lot to us, and we're here whenever you need assistance in the future. We're committed to ensuring our clients have the best experience possible."
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Brandon Contreras

August 18, 2025

5  out of  5
rating by Brandon Contreras
"It was my first time getting renters insurance and Kate from Amy’s office really helped me solidify what I needed. She walked me through the numbers, told me great options and didn’t try to upsell me on anything we found realistic and supportive options for my claim. Feel really supported to have it now and at a great cost! She was also so kind!"
We responded:
"Thank you for your wonderful review, Brandon! We're thrilled to hear that Kate provided you with such excellent service and guidance in securing your renters insurance. It's great to know you felt supported and found options that suited your needs without any pressure. We appreciate your feedback and are here to help whenever you need us again!"
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Sanjay Paul

August 11, 2025

1  out of  5
rating by Sanjay Paul
"Horrific bait and switch on the pricing. Year 1 bill $681 went up ~18% to $802 in year 2. Don't do business with these predators."
We responded:
"We are sorry to hear about your experience regarding pricing changes. Transparency in our billing practices is important to us, and we strive to provide accurate information upfront. Your feedback is invaluable as we work on improving our services. We take these concerns seriously and will review the details of your account to address this issue. Thank you for bringing this to our attention."
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Sue Gerenstein

July 18, 2025

5  out of  5
rating by Sue Gerenstein
"Excellent customer service! Worked hard to earn our business."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our customer service. We appreciate your support and look forward to serving you again in the future."
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Mia Kim

July 16, 2025

5  out of  5
rating by Mia Kim
"We had a great experience working with Amy Seong for our home insurance. She is responsive, knowledgeable and honestly made the entire process smooth and stress free! She took the time to walk us through our options and helped us find the coverage at a competitive rate. We felt well taken care of and confident. Highly recommend Amy to anyone looking for reliable and professional insurance support!"
We responded:
"Hi Mia, thank you so much for your kind words and thoughtful review! I’m thrilled to hear that you had a smooth and stress-free experience with your home insurance. It’s always my goal to provide knowledgeable, responsive, and personalized service to help you feel confident and well taken care of. Your recommendation means a lot to me, and I truly appreciate you trusting Amy Seong State Farm with your insurance needs. Please don’t hesitate to reach out. We are here to help. - Amy"
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Rosaly Jimenez

July 1, 2025

5  out of  5
rating by Rosaly Jimenez
"The agent was excellent she help me get life insurance for me and my son and broke it down to me since I was new to this life insurance stuff. Communicate very well with me even took the time out to answer my question she was the best !"
We responded:
"Hi Rosaly, thank you so much for your wonderful feedback! I’m thrilled to hear that Stephanie was able to assist you and your son with getting life insurance and made the process clear and easy to understand. We pride ourselves on providing personalized and attentive service, and it’s great to know Stephanie communicated well and took the time to answer all your questions. Your kind words mean a lot to both Stephanie and our entire team here at Amy Seong State Farm. If you ever need anything else or have more questions in the future, please don’t hesitate to reach out. Thank you again for choosing us! - Amy"